State Required EVV Connection Guides
- New York NY - CareBridge Connection Guide
- New Jersey NJ - CareBridge Connection Guide
- New York NY - HHAX Setup Guide
- Missouri - Sandata EVV Connection Guide
- NY eMedNY Module Guide
- Virgina VA - Tellus Integration Guide
Training Videos
- Training Video: Add Timecard and Edits
- Training Video: Quick Start Guide
- Training Video: Mobile Application
- Training Video: Claims Training
- Training Video: Adding Modifiers to Activity Codes
- Training Video: Resubmitting Claims
General Questions
- ★ The CareTime Invoicing Module (Payments)
- Tellus Rejections Explained
- State EVV Resources
- Action Required: Fix Required EVV Data in Order to Send to Sandata
- Clear App Data and Cache (Android)
- Mobile App Troubleshooting
Login Related
Guides
- ★ Claims Guide for the Claims Module
- Getting Started with the CareTime Mobile App for Admins and Caregivers
- NY Medicaid Eligibility Check
- How to Create An Activity Code
- CareTime Applicant Module
- CareTime's Form Builder
Agency How to Questions?
- Mobile App - How to Make Sure Visits Sync
- How to Add a New Client in CareTime
- How to Use the Advanced Scheduler
- How to Create Care (Custom) Prompt Groups?
- How to Use the new Caretime Time Card Report for payroll and billing - A "step by step" explanation
- Add Timecard
Reports and Logs
- Custom Prompt Report
- Date Last Scheduled - Employee / Job
- Date Added - Employee / Job
- Last Clocked In Report - Employee / Job
- Job List
- Employee List