Training Videos

• Training Video: Mobile Application
• Training Video: Claims Training
• Training Video: Adding Modifiers to Activity Codes
• Training Video: Resubmitting Claims
• Training Video: Add Job/Consumer
• Training Video: Add Manual Timecard

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General Questions

• Error Message: One of the Date is Invalid
• Overtime Alert, Report and Log
• Payroll Snapshot
• Employee Weekly Summary Report
• Voice Verification (RVV)
• All Check Ins/ All Check Outs

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Login Related

• How to Create a Login for Your Staff
• How to logout?
• How to Reset Your Password
• Mobile Employee Clock In/Out Steps
• Upcoming Schedule Notification Via Text

Set Up Guides

• ★ Claims Guide for the Billing Module
• Mobile App Setup
• Budget Threshold Alerts
• Employee Charting
• Agency Settings/Setup
• Zone Settings/Setup

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Agency How to Questions?

• How to Add a New Client in CareTime
• How to Use the Advanced Scheduler
• How to Create Custom Groups?
• How to Use the new Caretime Time Card Report for payroll and billing - A "step by step" explanation
• Add Timecard
• Agency Specific Systems Alert/Notification

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Reports and Logs

• Custom Prompt Report
• Date Last Scheduled - Employee / Job
• Date Added - Employee / Job
• Last Clocked In Report - Employee / Job
• Job List
• Employee List

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