Claim Exports to Use in Virginia

Different payers in Virginia require different claim formats. Each one prefers the EVV information to go in to a specific place, which is why CareTime has multiple exports for VA. 

The acceptable formats change as payers change their systems. An export that works today, may not be accepted tomorrow. For that reason, the below charts are subject to change.  

If you receive a rejection, please email support@caretime.net. In the email include the rejection (typed exactly as shown or a screenshot), the payor, and the export that you used. We will assist you further. Make sure you use the correct chart according to which clearinghouse you use. 

CareTime is dedicated to getting your claims paid. 

IF USING OFFICE ALLY:

Payor  Export
Aetna Office Ally - CLM SVC No NPI EVV
Anthem Tellus integration
EDCD Office Ally - SVC Ln No NPI EVV
Magellan/Molina Office Ally - CLM SVC No NPI EVV
Optima

Office Ally - CLM SVC No NPI EVV

United Health Care Office Ally - CLM SVC No NPI EVV
VA Medicaid Office Ally - SVC Ln No NPI EVV
VA Premier

Office Ally - CLM SVC No NPI EVV

IF USING AVAILITY:

Many of these are not confirmed. Email support@caretime.net if you receive rejections. 

Payor  Export
Aetna  Availity - SVC Ln No NPI EVV 
Anthem Tellus Integration
EDCD Availity - SVC Ln No NPI EVV
Magellan/Molina Availity - SVC Ln No NPI 1PL
Optima  Availity - SVC Ln No NPI EVV 
United Health Care  Availity - SVC Ln No NPI EVV 
VA Medicaid Availity - SVC Ln No NPI EVV
VA Premier

Availity - SVC Ln No NPI EVV 

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