Forget Password/Cannot Log In

If you cannot log in or you do not remember your password, please follow the steps below.

1. Navigate to Login page http://www.caretime.us/newcaretime.html and then click on Login 2.0 which is located on the top right corner of the page.

2. Click on the Forgot password? link which appears below the Log in blue box

3. Type your email address which should be the same email address you have in the Caretime Employee/Authorization tab.  Email will appear in All Caps while you type.

4. Click Send button

This will generate a registration email.  

Please follow steps for registration as explained in the following article

https://caretime.zendesk.com/hc/en-us/articles/204141405

 

 

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