STEP 1: Mobile Device Settings/Sharing
Ensure mobile device has Location Services 'Turned On'
For IOS devices,
Go to Settings/Privacy and ensure Location Services radio button is on (showing green). Navigate to Safari Websites, and select 'While Using App' - you should see a blue check mark once selected
For Android devices,
- Open the Google Chrome app .
- Touch the Chrome menu .
- Touch Settings > Site settings > Location.
- Use the switch to either have Chrome ask before accessing your location, or to block all sites from accessing your location.
- Touch the specific blocked or allowed sites to manage exceptions.
STEP 2: Installing App on Your Mobile Device
The CareTime mobile app is available for both iPhone and Android.
STEP 3: Employee Log In
a. Launch Caretime Mobile by tapping on the app
b. Click OK when prompted to share current location
c. Complete Registration by entering Agency Code, Employee Code, and Birth Year (needs to match Caretime 2.0 system records for successful validation)
d. Log in
STEP 4: Clocking In & Clocking Out
a. After logging in, you may be asked to click Ok to share location - it is important to keep sharing location anytime prompted
b. Scheduled Job will hows jobs scheduled for employee today. Active Job will show Job employee is currently clocked in with.
c. Clock In for Scheduled Job - tap on name and click clock in
d. Clock in for Unscehduled Job - click on 3 bars (top left) to view Main Menu, then click on Jobs Nearby. Then tap on Job and click clock in
d. To Clock Out - upon logging in, you will see Clocked in job on the main landing page. Click to clock out.
e. If Job has associated prompts, mobile app will present those questions to be answered before employee can lcok out.
Reports Available in Mobile App
Click on the 3 parallel bar (top right)
Today - landing page
Jobs Nearby - shows Jobs near mobile app
Job Notes - lists notes taken when clocking in and clocking out
Upcoming Jobs - jobs scheduled
Hours Worked - actual hours worked
My Notification - agency notification will show here