Alert Notification TYPES


Alert Type Who Gets the Alert Alert Details?
Upcoming schedule Employee

2 hours prior to the start of a schedule, system will send a text notifying employee of:

Patient Name, Schedule Start Time, Address of Patient

Late Employee

Zone Alert Group

15 mins or 30 mins (depending on agency setting) after the start of a schedule, if Employee has not clocked in, system will text and / or email based on settings in Preferred Method of Communication for Zone Alert Group employees

For late clock in, schedule will turn RED.  For late clock in, schedule will turn orange.

Reminder to Clock Out


15 mins after scheduled end time, and if no clock out happens, text will go out to remind employee to clock out


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