How to Reset Your Password

  1. From the login page, click on the Forgot Password link.Screen_Shot_2020-01-24_at_11.17.47_AM.png
  2. Enter your email address that you used in the past.
  3. Check your Email Inbox
  4. You should see an email from support@caretime.us.  Click on the Verify Link button.  The system will ask you to set a new password
  5. You will then be redirected to the login page.
  6. Use your email and new password to login.

If that still doesn't work, call our toll free customer 888-400-5048 or email us at support@caretime.net.

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