Check out this video on how to clear the Android Data and Cache!
How to delete Android app cache and data:
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Go into Settings at the top of your Android Home Screen
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Click on Storage in Settings
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Click on Apps in Storage
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Click on the CareTime.Android App
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Click on “Clear Data” and “Clear Cache”
Also make sure once the new app is downloaded that the app is granted permissions to use GPS/ Location.
- If prompted to use Location, select Allow While Using the App
- If not prompted, go into Settings
- Click on Location
- Click App Permissions
- Select CareTime.Android
- Click Allow only while using the app
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