Check out this video on how to clear the Android Data and Cache!
How to delete Android app cache and data:
Go into Settings at the top of your Android Home Screen
Click on Storage in Settings
Click on Apps in Storage
Click on the CareTime.Android App
Click on “Clear Data” and “Clear Cache”
Also make sure once the new app is downloaded that the app is granted permissions to use GPS/ Location.
- If prompted to use Location, select Allow While Using the App
- If not prompted, go into Settings
- Click on Location
- Click App Permissions
- Select CareTime.Android
- Click Allow only while using the app